Version 1.1, Effective 16 July 2026, Last reviewed 16 July 2026
The services offered through this website are provided by the business identified below. The registered business identity, jurisdiction of registration, published contact email and any officially disclosed business address shall be presented consistently across all legal pages. All customer communications shall be routed through the published electronic contact channels. No policy shall contain contradictory business identity information.
Our prices reflect the scope of work we agree with you, the complexity of that work and the effort we estimate it will take. Services listed in our shop are sold at the price shown on the page for that service. For larger or custom work, we send you a written quotation setting out the scope, what is included, what is not included and the price. We do not add a charge that was not shown at checkout or set out in a quotation you accepted.
Fees are invoiced in line with the price shown at checkout or the written quotation you accepted. An electronic invoice is issued for your order and identifies the services, the amount, the currency, the date of issue and the payment terms. Payments may be made by individual professionals, freelancers, sole proprietors or authorised representatives of businesses and organisations. Cross-border payments are accepted only through approved payment channels and remain subject to applicable contractual terms, compliance checks and record-keeping requirements. Billing records and invoices are retained in accordance with applicable legal and business obligations.
Payments are normally applied to the invoice or quotation identified by the customer or payment reference. If a duplicate payment reaches us in error, we will verify it and refund or credit the excess amount.
If you spot a mistake on an invoice, tell us and we will look into it. Where an invoice is wrong, we will issue a corrected invoice, or a credit note where that is the appropriate way to put it right.
Orders placed through our shop are paid in full at checkout, before work begins. For larger or custom engagements we may agree something different with you in writing, such as an advance with the balance due later, or payments linked to agreed stages of the work. Any arrangement of that kind is set out in your quotation before you accept it. Either way, work normally begins only once your funds have cleared and payment has been confirmed and recorded in our systems.
Our services are available to individual professionals, freelancers, sole proprietors, startups, businesses and organisations, subject to applicable terms. You may purchase in your own name, or on behalf of a business or organisation you represent.
Payment may be made by the client themselves, a sole proprietor, a founder, a director, a partner, an authorised employee, or another authorised representative acting on behalf of a business. Because of this, payments may be made using supported personal or business payment methods, consistent with the customer's purchasing capacity, and the name on the payment instrument may differ from the name of the business the services are for. That is a normal and expected pattern for our clients, not a cause for concern.
Every payment is linked to the relevant quotation, order or invoice, not solely to the name on the payment instrument. Invoices are issued in accordance with the agreed purchaser details and applicable legal requirements. Where reasonably necessary, we may request additional information to verify the identity of the customer, confirm the authority of a person acting on behalf of a business or organisation, validate billing details, or comply with applicable legal, regulatory, fraud prevention, anti-money laundering, sanctions screening or payment network requirements before commencing or continuing services.
At checkout you may choose:
We never see or store your full card details. Card payments are completed on the secure page of our payment provider.
Payments sometimes fail. If a card payment is declined, a bank transfer fails or is reversed, or a payment is left pending, the order is not treated as paid. We will let you know, and you can try again or use another supported method. Work that has not started will not start until the payment has cleared. If work is already under way, we may pause it until the payment is resolved, and we will pick it up again once it is.
Prices are shown in US Dollars, Indian Rupees, British Pounds or Euros based on your region, and you can change the currency from the menu at the top of the site. The currency you select at checkout is the currency you are charged in.
Where your card issuer or bank carries out the currency conversion on a payment, the exchange rate applied and any conversion charges are set by that institution, not by us.
Any local foreign exchange charges, bank fees or banking compliance costs that apply at your end are yours to cover.
Services may be supplied to customers in multiple jurisdictions, subject to applicable invoicing and taxation requirements. Indian orders billed in Indian Rupees are charged GST at 18%, shown separately at checkout and on your invoice. For customers in Delhi that is charged as CGST at 9% and SGST at 9%. For customers in other Indian states it is charged as IGST at 18%. Customers outside India are not charged Indian GST.
We may need to confirm who we are dealing with before we begin or continue work. What we may ask for, and the circumstances in which we may ask for it, are set out in section 4 above. We ask only for what is reasonable in the circumstances.
Services are delivered electronically using agreed digital channels. Our Service Delivery Policy, Refund and Cancellation Policy and Terms and Conditions, linked under Related policies below, together govern each engagement.
Refund eligibility is governed exclusively by our Refund and Cancellation Policy.
E Promote Inc., d.b.a E Promote Global,
info@epromoteglobal.com,
+91 99532 73717. Business hours: Monday to Saturday, 9:00 AM to 6:00 PM IST.
Unit No. 111, Aggarwal City Square, Manglam Place, Sector-3, Rohini, New Delhi 110085, Delhi, India