Terms and Conditions

Version 1.1, Effective 16 July 2026, Last reviewed 16 July 2026

Business identity

The services offered through this website are provided by the business identified below. The registered business identity, jurisdiction of registration, published contact email and any officially disclosed business address shall be presented consistently across all legal pages. All customer communications shall be routed through the published electronic contact channels. No policy shall contain contradictory business identity information.

  • Legal entity: Samyak Jain, Proprietor (M/S E Promote Inc)
  • Trading as: E Promote Inc., d.b.a E Promote Global
  • Constitution: Sole Proprietorship
  • Jurisdiction: India (courts of Delhi)
  • GSTIN: 07BAUPJ6662E1ZB
  • Email: info@epromoteglobal.com
  • Address: Unit No. 111, Aggarwal City Square, Manglam Place, Sector-3, Rohini, New Delhi 110085, Delhi, India

These Terms and Conditions govern your use of epromoteglobal.com and your purchase of services from E Promote Inc, operated by Samyak Jain, Proprietor (M/S E Promote Inc) (GSTIN 07BAUPJ6662E1ZB). By using this website or placing an order, you agree to these terms.

1. Definitions

A few words are used throughout these terms. This is what we mean by them.

  • We, us, our: E Promote Inc, operated by Samyak Jain, Proprietor (M/S E Promote Inc).
  • You, your, the client: the person or organisation buying our services. Our services are available to individual professionals, freelancers, sole proprietors, startups, businesses and organisations.
  • Services: the digital marketing, SEO, content and related work described on our website or agreed with you.
  • Deliverables: the reports, content, assets, recommendations and other work we hand over to you as part of an order.
  • Order: a purchase made through our website checkout at the listed price.
  • Custom engagement: larger or bespoke work that we scope with you and confirm in a written quotation, rather than buying from the website at a listed price.
  • Digital delivery: handing over deliverables electronically, for example by email or a shared document link.

2. How these terms are agreed

You accept these terms when you do any of the following: place an order on our website and pay for it, approve a written quotation for a custom engagement, or confirm your agreement electronically, for example by email. Emails, checkout records and payment confirmations kept in the ordinary course of business are treated as a record of that agreement. Electronic records maintained in the ordinary course of business may be relied upon as evidence of communications, approvals, quotations, invoices and deliveries. Anything discussed informally before you order is not part of the contract unless it is written into your order or quotation.

3. Our services

We provide digital marketing, SEO, and content-related services as described on our website. Specific deliverables, scope, and turnaround times are described on each service and/or agreed with you at the time of order.

4. Pricing and payment

  • Payment may be made by you or by an authorised individual acting on your behalf.
  • Prices are shown in your local currency where supported (US Dollar, Indian Rupee, British Pound, or Euro) based on your region, and you can change the currency from the menu at the top of the site. The currency you select at checkout is the currency you will be charged in. Prices are exclusive of any applicable taxes unless stated otherwise.
  • Payment is made through our third-party payment processor. Orders are confirmed once payment (or the agreed advance) is received.
  • For part-payment arrangements, work proceeds as per the agreed schedule and the remaining balance becomes due as agreed.

5. Quotations and scope changes for custom engagements

This section applies only to custom engagements. Prices for services listed on our website are fixed and shown at checkout, so they are never quoted.

  • A written quotation sets out the proposed scope, price, assumptions, anything excluded, and an indicative delivery timeframe.
  • A quotation is valid for the period stated on it. After that, we may need to reissue it, and the price or timeframe may change.
  • Before you accept, we may correct or withdraw a quotation if we find a pricing error or if the assumptions it was based on turn out to be materially different.
  • If you want to change the agreed scope after work starts, we will confirm the change in writing first. Changes may affect the price and the timeline.
  • Where a quotation is issued in a foreign currency, exchange-rate fluctuations before acceptance may require the quotation to be revised.
  • For larger or custom engagements, payments may be linked to agreed stages.

6. Service delivery

Our services are delivered digitally (e.g., by email or shared documents). A deliverable is considered handed over when it is transmitted through the agreed electronic communication channel, such as email or a shared file link. Subsequent revisions or support do not change the original handover date. Estimated turnaround times are indicative and may vary based on scope and your responsiveness. Our Service Delivery Policy, linked under Related policies below, governs how deliverables are handed over.

7. Your responsibilities

You agree to provide accurate information and any materials, access, or approvals reasonably needed for us to perform the services. Depending on what you have ordered, that can include:

  • brand assets such as logos, images and style guidelines;
  • existing content, copy briefs and any reference material;
  • approvals or sign-off on drafts and designs;
  • login credentials, API keys, and access to your hosting, website or other platforms;
  • timely feedback when we ask for it.

Please only share credentials you are entitled to share, and tell us promptly if any access you have given us needs to be changed or revoked. Delays in providing these may affect delivery timelines.

8. What is not included

Unless we have agreed otherwise in writing, our prices cover our own work only. The following are not included and stay your responsibility:

  • advertising spend and media budgets;
  • hosting fees and third-party software subscriptions;
  • premium stock images, fonts and other licensed assets;
  • domain registration and renewals;
  • SSL certificates;
  • third-party API usage charges.

Third-party software and licensed assets remain subject to their own licence terms.

9. No guarantee of specific results

SEO and content outcomes depend on many factors outside our control (e.g., search-engine algorithms and market conditions). While we follow best practices, we do not guarantee specific rankings, traffic, or revenue results.

10. Intellectual property

Upon full payment, deliverables created specifically for you are yours to use. Website content, branding, and materials owned by us remain our property. Our own methods, templates and know-how stay ours, and anything you supply to us stays yours. By supplying it, you allow us to use it for the purpose of doing your work.

11. Confidentiality

Each of us will keep the other's confidential information private and use it only for the work in hand. This does not apply to information that is already public, that we lawfully receive from someone else, or that we are required by law to disclose. How we handle your personal data is set out in our Privacy Policy, linked under Related policies below.

12. Refunds and cancellation

Refunds and cancellations are governed by our Refund and Cancellation Policy, linked under Related policies below.

13. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing in these terms limits any liability that cannot be limited by law, including liability for fraud.

14. Events outside our control

Neither of us is responsible for delays caused by events beyond reasonable control, for example natural disasters, war, cyber incidents, utility or internet failures, or government restrictions. If something like that happens, we will tell you as soon as we reasonably can and get back to work as soon as we are able.

15. Suspension and termination

We may pause work if an agreed payment is overdue, if we have a genuine security or legal concern, or if we cannot continue because the access, information or approvals we have asked for have not been provided. We will tell you why. Work restarts once the issue is resolved, and the delivery timeline may need to be adjusted.

Either of us may end the agreement if the other seriously breaks these terms and does not put it right within a reasonable time after being asked. Fees for work already completed remain payable, and anything already refundable is handled under our Refund and Cancellation Policy. The sections on confidentiality, intellectual property, payment of amounts already due, limitation of liability, and governing law and jurisdiction continue to apply after the agreement ends.

16. Notices

Notices under these Terms should be sent through the published electronic contact channels unless otherwise agreed in writing.

17. Assignment

Neither party may assign this agreement without the other's consent, except where required by law or as part of a business reorganisation.

18. Dispute resolution before litigation

Before commencing formal legal proceedings, both parties will make reasonable efforts to resolve the dispute through written discussions using the published contact channels.

19. Governing law and jurisdiction

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Delhi, India.

20. Severability and entire agreement

If any part of these terms is found to be unenforceable, the rest stays in force.

These Terms and Conditions, together with our published Privacy Policy, Payment Policy, Refund and Cancellation Policy, Service Delivery Policy and Grievance and Complaint Resolution Policy, which are expressly incorporated into and form part of these terms, and together with your order or any written quotation you have accepted, make up the whole agreement between us for the services. All of those policies are linked under Related policies below. If your accepted quotation and these terms ever conflict, the quotation applies for that engagement.

21. Contact

E Promote Inc., d.b.a E Promote Global, info@epromoteglobal.com, +91 99532 73717, Unit No. 111, Aggarwal City Square, Manglam Place, Sector-3, Rohini, New Delhi 110085, Delhi, India.

Related policies

Version 1.1, Effective 16 July 2026, Last reviewed 16 July 2026. Contact us about this policy